As I hinted in yesterday's post, I'm writing a quadrant report on office productivity suites. The list includes:
- Corel WordPerfect Office
- Google Apps, Premier Edition
- IBM Lotus Symphony
- Microsoft Office
- OpenOffice.org, Novell Edition
- Sun StarOffice
While I've talked to some reference customers supplied by the vendors, I'd like to talk to some customers who haven't been cherry-picked. So if you're an IT manager responsible for purchasing one of the above packages and are willing to spend half an hour answering 36 questions, I'd like to talk to you.
The answers are confidential--I won't be using any customer names, and I won't be blabbing to the vendors--I just want to get a feel for what works and what doesn't. The questions cover things such as product quality, customer support, what's still wanting in features, etc. You can contact me at gcreese at burtongroup.com. Thanks for your help.