Auugh! I'm going through a period where my productivity tools aren't making me productive. Maybe the group name should be changed to "time sink" tools:
- Microsoft Outlook: A month or so ago, Outlook 2007 decided to create new Calendar, Contacts, Tasks, and Notes files without telling me. So someone would book an appointment, the appointment would turn up in e-mail, I'd accept it, and the appointment would go "poof"--it wasn't in the Calendar. (It was lurking in the new, invisible Calendar.) After some near misses--"So, are you going to be on the customer call in ten minutes?" "What customer call?"--I eventually figured out what had happened and began working with two Calendars open: the one that I'd been using for three years and the one magically created by Outlook that received all new appointments. No one seems to know why Outlook decided it didn't like the old files. The fix is to export information from the old file into the new file. Umm, yup, that's what I want to spend time doing.
- Microsoft Live Meeting: Last week, I created a Live Meeting invitation and then couldn't get into the Live Meeting. I spent 45 minutes trying to fix it (downloading the latest software, altering parameters) and then punted: I hijacked a Live Meeting one of my co-workers had set up earlier in the week and used it. That worked. (There was some humor in all of this. I'd set up the Live Meeting for a demo by Sun Microsystems of its StarOffice suite; when I apologized to the Sun attendees for the failure of the "Microsoft software" there were loud guffaws all around.) It turns out the password that I'd used for the last three years was no longer valid--Live Meeting passwords now had to include some uppercase letters. So when I created a meeting, instead of Live Meeting telling me that it couldn't verify my credentials, it blithely sent out invalid invitations. Umm, sounds like a design flaw to me.
- BlackBerry Storm:I finally up-reved the software on my BlackBerry Storm cellphone a week ago, and it blew away my Enterprise Server password so I could no longer receive e-mail as well as blew away most of my ringtones. (It took me awhile to figure out that my phone was ringing--when it wasn't). That took me about two hours to research and fix. Umm, that was a pain.
Over the years, I've had the motherboard fail on my desktop PC, the LCD screen stop working on my laptop, newly installed software blow away other software...the list goes on. This recent flareup will fade away and I'll have to battle other problems down the pike. I just wish it weren't so.